The claim that pretesting “identify and fix problems or issues” is incomplete. Empirical pretesting of data collection instrument is most impactful when you – the researcher – have met 3 pre-requisites:
- developed an idea of how the data collection instrument is supposed to function, e.g. Is it supposed to be self- or interviewer-administered?
- consulted best practices in questionnaire design and product usability, e.g. should matrix questions be used to “save space” or would a mix of question types result in better data quality?
- adopted a working knowledge of the intended users, e.g. who is this instrument for? Their education attainment, language skills, and “survey literacy” should be taken into account.
Here’s why: Pretesting is a method, not the researcher. It cannot “identify and fix problems or issues” until YOU are trained to identify and fix problems and issues.
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