Do not conflate success with perfection when reporting project progress! When sharing progress updates, report both successes and challenges. Here’re 3 key pieces of documentation and lessons learned to share:
- Negative and positive risks that were avoided, accepted, mitigated, and transferred
- Permanent solutions to workarounds, if any
- Fit for purpose resources
Here’s why: Acknowledging challenges as part of lessons learned and highlighting solutions in the reporting will enhance your reputation as a trustworthy and resourceful project manager and help to level-set future expectations. This is because not all sponsors and clients understand that everyday challenges to manage can involve workarounds, resource reallocations, and cost overrun/underrun.
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